Mediators avoid taking sides or making judgments, but will play Devil’s Advocate. It’s a simple process, but incredibly effective. That’s why 90% of my mediations result in settlement - no more costs and worry, instead closure and peace of mind.
After purchasing a used car in November 2020 the engine seized and, after much stress, the car was returned to the dealer from where I bought it.
After four months of talk and promises the dealer eventually stopped contact with me altogether.
I thought I’d seen the last of my money.
I contacted Robert and within hours he’d collated all information required, sent an e-mail to the dealer and, bearing in mind the dealer hadn’t contacted me for two months, I received a text message from the garage owner stating the the money would be in my account within a day.
This text arrived one hour after Robert’s e-mail to him.
Robert was proficient, professional and precise, as well as impartial. Thank you once again.